Home Care in Lowestoft
Professional Care That Keeps Mum or Dad Safe in the Home They Love.
A small team of familiar faces your parent knows by name. Clear costs, a written care plan, and the peace of mind that someone’s always there.
The easiest way to start is a 10-minute helpful phone call with our care team.
Meet Stef, Jeanette, Katelyn and Faisal at our Lowestoft office. They’ll answer your questions so that you are confident and find the right care for your loved one.
CQC Rated GOOD
Working with NHS James Paget discharge team
9.8/10 from homecare.co.uk
Top 20 Homecare Group 2025
Dementia Friendly
More Than 100 Families Rated Us 9.8 Out Of 10
We are lucky to receive great feedback from our clients, many of whom have been with us for years. We pride ourselves on being a care-led provider. You can see more reviews here. All reviews have been independently verified by homecare.co.uk.
If you’re ready to become our next success story, reach out to our care team.
Overall Experience ⭐⭐⭐⭐⭐
“The team have been caring for my mum with dementia since lockdown. They are patient, kind, and always go the extra mile to make her feel safe.”
HM
Daughter of client
Overall Experience ⭐⭐⭐⭐⭐
“When my husband was discharged from hospital, I needed support urgently. Amari Care Services have been brilliant from day one — nothing was too much trouble.”
JF
Wife of client
Overall Experience ⭐⭐⭐⭐⭐
“The management team has been professional and responsive to all our requests. Care workers were patient and kind. Any concerns were always dealt with quickly to our satisfaction.”
S Brockwell
Daughter-in-law of Client
Overall Experience ⭐⭐⭐⭐⭐
“They are a credit to the caring community. Without their help, mum wouldn’t have enjoyed living in her home as long as she did. Thank you so much.”
C Dando-Bowditch
Daughter of client
Overall Experience ⭐⭐⭐⭐⭐
“The team certainly live up to their name. The carers are kind, patient and caring, always with a smile. Communication was excellent.”
K. Fisher
Daughter-in-law of Client
Overall Experience ⭐⭐⭐⭐⭐
“Everyone did such an amazing job helping us look after my grandmother in her final weeks. Compassionate and dignified.”
CC
Granddaughter of Client
Overall Experience ⭐⭐⭐⭐⭐
“The carers are thoughtful, kind and hard-working. Dad has settled so well and we finally have peace of mind.”
ZB
Daughter of Client
Overall Experience ⭐⭐⭐⭐⭐
“The staff have quickly formed an easy, trusting and friendly relationship with my father. There’s trust both ways, and an ability to adapt.”
C Brockwell
Son of client
Overall Experience ⭐⭐⭐⭐⭐
“I would like to express my sincere thanks for the excellent service and professionalism my husband received over the last two years.”
PG
Wife of client
Overall Experience ⭐⭐⭐⭐⭐
“Only a few days in and he has gone from quiet to his full-of-life, happy, chatty old self. Fantastic care already.”
JH
Granddaughter of client
Overall Experience ⭐⭐⭐⭐⭐
“A team of bright, thoroughly committed, professional and caring people. We could not ask for more.”
DH
Husband of client
Overall Experience ⭐⭐⭐⭐⭐
“The team brought reassurance, safety, humour and practical good sense to a very fraught situation. Truly wonderful.”
JT
Daughter of client
Overall Experience ⭐⭐⭐⭐⭐
“Excellent service, especially at such short notice. The care gives peace of mind knowing a loved one is being well looked after.”
MH
Son of client
Overall Experience ⭐⭐⭐⭐⭐
“Every morning I am greeted with a smile. Everyone is very helpful. My lunch is prepared every day and little jobs are done to help me.”
MS
Client
Overall Experience ⭐⭐⭐⭐⭐
Both my Client and I were very pleased with and appreciative of the care services provided over a period of several years. Carers frequently helped with shopping, collection of prescriptions, and other activities over and beyond their core remit.
AH
Solicitor of client
Why Families Choose Us
Close-Knit Team. Decades of Experience. Always Here When You Call.
With Amari Care Services, you are never just a number. Our Lowestoft team knows every client by name, and that personal touch makes all the difference.
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One Person Is Accountable for Your Care
Choosing the right Registered Manager to manage the business is one fo the most important things a business owner needs to do. Stef, our RM, has 30 years of experience in health and care. She oversees carer training and is accountable for every aspect of care we deliver.
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CQC Rated Good
Maintaining a high standard of care is not easy. It requires constant management. Making sure every carer is up to date with their training, monitoring notes, policies, punctuality, dresscode. The Care Quality Commission inspects every registered home care provider. We are rated Good — the standard families should expect.
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9.8 Out of 10 Across Our Group
Every review on homecare.co.uk is verified and published independently. We cannot edit them, remove them, or cherry-pick the good ones. 1families across our group gave us 9.8 out of 10.00. That is a testament that we are doing the most important thing right – making our clients happy.
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Top 20 Small Home Care Group In The UK 2025
Homecare.co.uk ranks every home care provider in the country by verified family reviews. In 2025, our small group was named a Top 20 Small Home Care Group nationally. not an easy achievement but one we worked hard to achieve by making sure our clients were happy.
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100,000+ Care Hours Delivered
Since July 2018, our carers have delivered over 100,000 hours of hands-on care across Lowestoft and surrounding areas. Every carer is Care Certificate trained and supported to pursue NVQ qualifications through government-funded programmes.
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Local Lowestoft Office
We are not a franchise. We are not a call centre. Our office is on Riverside Road in the centre of Lowestoft — close to Lowestoft town centre. When you call, you speak to our team directly. Our carers all live locally.
The right care for Mum or Dad — at home
Arranging care for a parent is one of the hardest things you will ever do — especially when you are juggling work, your own family, and the worry that comes with it. At Amari Care Services, we have supported hundreds of families across Lowestoft and Suffolk through exactly this moment, and we always start by listening. No hard sell, no obligation, and absolutely no one-size-fits-all packages.
Every care plan we create is shaped around your loved one — their daily routine, their personality, and the small details that matter most. Whether Mum needs a gentle hand getting ready in the morning or Dad requires 24-hour support, we build a care package that fits your family’s life, not the other way around.
All of our carers are DBS-checked, fully trained, and supported by our management team before they ever visit your parent’s home. From Moving & Handling and Medication Management to specialist Dementia and Parkinson’s training, our people are equipped to deliver care that is warm, skilled, and genuinely compassionate.
You do not have to work this out alone. Call us on 01502 537 293 for a friendly, no-pressure conversation about what your family needs.
Professional Home Care for Every Need
Every service below is delivered by our Care Certificate-trained Lowestoft team. All carers complete 15 mandatory training standards before their first solo visit. Click any service to learn more.
Personal Care
Practical, dignified help with washing, dressing, and everyday routines so your parent can stay comfortable in their own home.
- Bathing & Showering
- Dressing Support
- Morning & Evening Routines
- Toileting & Continence
- Oral Hygiene & Denture Care
Dementia Care
Specialist carers trained in memory loss who provide patient, reassuring support and keep your loved one safe and settled.
- Alzheimer’s Care
- Memory Support
- Sundowning Management
Complex Care
Coordinated clinical support alongside NHS professionals for conditions that need more than standard home care.
- Medication Administration
- Catheter & Stoma Care
- PEG Feeding Support
- Hoisting & Manual Handling
- Parkinson’s & Stroke Recovery
Companionship Care
A friendly face to chat with, share a meal, or help with day-to-day errands that keep life ticking along.
- Meal Preparation
- Shopping & Errands
- Cleaning & Laundry
- Travel & Appointments
Live-In Care
A dedicated carer lives in your parent’s home, providing continuous support, companionship, and peace of mind around the clock.
- 24-Hour Home Care
- Couple Care
- Respite Cover for Family Carers
Overnight Care
Whether your parent needs an awake carer or simply someone nearby through the night, we are there when it counts.
- Waking Night Care
- Night Sleeper Service
- Sit-In Service
Hospital Discharge Care
Safe, supported homecoming after a hospital stay — reducing the risk of readmission and helping recovery happen faster.
- Post-Hospital Rehabilitation
- Fall Prevention
- Short-Term Recovery Support
Respite Care
A planned break for family carers. We step in so you can rest, recharge, or simply take an evening off without worry.
- Planned Breaks
- Emergency Cover
- Holiday Cover
Palliative & End-of-Life Care
Compassionate, dignified support for your loved one in familiar surroundings when comfort matters more than anything else.
- Comfort-Focused Care
- Family Support
- NHS Palliative Team Coordination
Meet the Care Team That Delivers Your Home Care
This is your care team.
Every family that trusts us with their loved one’s care deserves to know who’s behind it. Here is the team that runs your care in Lowestoft — from the first phone call to daily visits at home.
Stef Clark
Registered Manager
Your Registered Manager is named on our CQC registration and is personally accountable for the quality and safety of every care package we deliver. Stef brings more than 30 years in health and social care. An RMN-qualified professional, she oversees every care plan, leads our Lowestoft team, and is personally involved in matching each client with the right carer.
Jeanette Farrow
Deputy Manager
Your Deputy Manager supports the Registered Manager day-to-day and is the first point of contact for families who need guidance or reassurance. Jeanette has 16 years of hands-on home care experience and is a qualified care trainer. She mentors our carers, supports families, and steps in whenever extra leadership is needed.
Katelyn Wright
Care Coordinator
Your Care Coordinator manages rotas, visits, and care plans — making sure the right carer arrives at the right time, every time. Katelyn has coordinated care at Amari since 2018. She organises schedules, handles changes at short notice, and keeps families informed so nothing falls through the cracks.
Faisal Khan
Faisal leads the organisation’s marketing strategy, strengthening brand visibility and supporting sustainable growth. He focuses on clear communication, digital presence and community engagement to ensure services are accessible and well represented. His work supports trust, transparency and awareness of high-quality home care within the local community.
Gus Saggu
Noiminated Individual and Director
A Nominated Individual is the person registered with the Care Quality Commission (CQC) who is responsible for supervising the management of the regulated activity. They are the main point of contact between the service and the CQC. Gus brings extensive leadership experience in health and social care, ensuring robust governance, compliance, and a culture of continuous improvement across the Gloucester service.
Behind every care team is a wider team of admin, finance, HR, recruitment and marketing people that all work together — making sure your loved one’s care runs smoothly, every single day.
Home Care Across Lowestoft and Surrounding Areas
Our carers live locally and know these neighbourhoods. We cover Lowestoft town centre and the surrounding areas shown below.
Central Lowestoft
• Kirkley
• The Park
• Lansdown
• Town Centre
• St Paul’s
South & West
• Carlton Colville
• Pakefield
• Oulton Broad
• Normanston
• Kessingland
Surrounding Areas
• Corton
• Somerleyton
• Gunton
• Blundeston
• Gisleham
Not sure if we cover your area? Call 01502 537 293 and we will let you know.
When You Realise Things Need to Change, We’re Here
Most families feel unsure at this point. That’s completely normal. Here’s exactly what happens.
Most families call us at a turning point. A fall. A hospital discharge. A GP appointment that changed everything. A Sunday visit where you noticed the fridge was empty and your mum seemed smaller than before.
You’re not failing her by asking for help. You’re doing the hardest, most loving thing — admitting that things need to change. Whatever brought you here, we’ve heard it before. And we know how to help.
The Hardest Part Is Already Done
You are looking for the right care. That takes courage. Let us make the next step easy.
Most families call us when something has changed. A fall. A hospital discharge. A morning where you realise your parent needs more help. Whatever brought you here, we have heard it before — and we can help.
✉️ Prefer not to call? Send a message
No obligation. We’re here to answer your questions and help you decide at your pace.
What Happens After You Call
We start by listening. We will ask a few simple questions, explain the options clearly, and help you understand what support may be needed. Every carer who visits your home has completed the Care Certificate — 15 mandatory training standards covering safeguarding, dignity, infection control, and more. If home care is the right fit, we can arrange the next step and guide you through the process.
Common Questions About Home Care
How much does home care in Lowestoft cost?
Home care costs depend on the type and frequency of care your loved one needs. We are transparent about pricing from the first conversation — call us on 01502 537 293 and we will give you a clear idea of costs before any commitment. There are no hidden fees and no long-term contracts.
Is financial help available for home care?
Yes. Depending on your circumstances, you may be eligible for local authority funding through Suffolk County Council, NHS Continuing Healthcare (CHC), Attendance Allowance, or direct payments. We can help point you in the right direction during our initial conversation. Many families are surprised by what support is available.
How quickly can care start?
For most families, care can begin as soon as possible based on your needs and our team availability. We understand that care needs often arise urgently — after a hospital stay, a fall, or a sudden change in health. Our care coordinators prioritise fast assessments and carer matching so your loved one is not left without support.
How much does home care cost?
Home care costs depend on the type and frequency of care your loved one needs. We are transparent about pricing from the first conversation — there are no hidden fees and no long-term contracts. For many families, home care costs the same as or less than a residential care home, with the added benefit of staying at home. Read our guide to home care costs.
Will Mum or Dad have the same carer each visit?
Continuity is one of our core promises. We match your loved one with a small, consistent team of named carers. Your parent gets to know their carers personally — and their carers know exactly how your parent likes their tea, which chair they prefer, and what makes them smile.
What if my loved one has dementia?
We provide specialist dementia care from carers who have completed advanced dementia training. Our approach focuses on maintaining routines, reducing confusion, and preserving dignity. We work alongside GPs, memory clinics, and the Alzheimer’s Society to ensure your loved one receives joined-up support. Read about our dementia care service.
Can home care replace a care home?
For most people, yes. With the right care package — including live-in care for those who need round-the-clock support — your loved one can remain safely at home for as long as they choose. We always give honest advice. If we believe a care home would better meet your loved one’s needs, we will tell you. Read our guide: home care vs residential care.
How do I start?
The quickest way to start is to call our care team on 01502 537 293 so they can arrange a care assessment at your home, where care is to be provided.